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Sparkle
When You Speak |
Discovering a “gold mine” of promotional material
For
every level of desktop publisher/designer/editor/administrative
assistants
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Programs
are customized specific to your organization and samples!
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Master
the practical techniques of graphic layout, typestyle fonts
and color psychology
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Making effective presentations -- for every level of presenter
and every type of presentation
Making
effective presentations -- for every level of presenter and every
type of presentation
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Apply the 7 significant secrets of speaking
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Structure, organize, and energize any presentation
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Create and use visual aids to persuade, inform
and motivate
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| Team
Communication Tactics |
Customer
Service with Heart |
How to communicate
with anyone, anywhere - on their level!
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Putting
a positive attitude,
connection and spirit to work
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Build
better rapport, cooperation
and trust
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Enhance
a keen sense of listening skills
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Ideal
for executive retreats - as a full day,
half day, or breakout sessions
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Learn
4 things customers really want --
and 7 things they don't
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Use
3 dynamics of communication skills and 2 listening techniques
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Serve
from your heart and connect
authentically with your customers
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| Additional
Topics |
Coaching |
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