ATTITUDE & MORALE:

• Sparkle-Tude!^TM
• Balancing Work and Home
• Creating a Positive Workplace
• Dealing with Difficult People
• Humor for the Health of It
• Overcoming Negativity in the Workplace

CUSTOMER SERVICE:

• Customer Service with Heart
• How to be stress-resilient in a high-pressure customer service environment
• How to communicate with anyone, anytime, anywhere

INTERPERSONAL COMMUNICATION SKILLS:

• Assertive Communication Skills for Women
• Communicating with Confidence
• Creating Charisma
• Higher Self-Empowerment for Women
• How to Be a Better Communicator
• The 7 Multiple Intelligences

PRESENTATION SKILLS:

• Powerful Presentation Skills
• How to Create High-Impact Training Tools
• Designing and Using Effective PowerPoint(TM) slides
• Sparkle When You Speak!
• Train-the-Trainer

MARKETING MAGIC:

• How to Design Dynamic Marketing Media
• Solid Gold Brochure Design
• Solid Gold Flyer Design
• Solid Gold Marketing Design
• Solid Gold Newsletter Design
• Solid Gold PowerPoint(TM) Design
• Solid Gold Speaker One-Sheets
• The Gold Mine of Great Design

SPIRITUAL and INSPIRATIONAL:

• Communicating with Charisma and Confidence
• Perc-U-Lating Power: Putting More Passion & Purpose Back in Your Life
• Humor for the Holidays

TEAMWORK and TEAMBUILDING SKILLS:

• Basic Supervisory Skills for Managers
• Conducting Effective Meetings
• How to Be a Better Coach
• Making a Difference - inspirational with recognition ceremony
• The 7 Multiple Intelligences