| Putting 
                        a positive attitude, connection and spirit to work
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                      | How 
                          to become more stress-resilientin a high-pressure customer service
 environment
 
 
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                      | This 
                          is a skill-builder program ideal for very small professional 
                          offices, to middle-sized businesses and entire departments 
                          in large corporations. Whether needed for internal or 
                          external customers, profit and nonprofit organizations 
                          benefit from these insights and techniques. 
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                      | You 
                          will:  
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                      | BONUS:
  fun, recognition and self-esteem 
                          raising exercise
  64 ideas to transform negativity and beat burnout
 CUSTOMIZE 
                          to your length of program or workshop. May be modified 
                          for a how-to style of keynote presentation. Perfect 
                          for conference breakout sessions one hour or longer. | 
                     
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                      | "Fantastic 
                          instructor! Sheryl Roush is the most dynamic speaker 
                          I've ever had the pleasure of listening to. She did 
                          a wonderful job of keeping everybody loose and involved. 
                          Everyone I've spoken with was very impressed. The 
                          content was very broad and meaningful as well.  Most 
                          importantly, Sheryl made the seminar fun for all of 
                          the attendees because she loves what she does. I am 
                          personally very glad I attended. Thanks again, and good 
                          job!" Mr. 
                          LaRue PrestonVice President Customer Service, Warranty, Technical 
                          Support
 Watkins Portable Spas/Caldera Spas
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                      | "Becoming 
                          More Stress Resilient in a High-Pressure Customer Service 
                          Environment" Workshop Ratings: Both = 5.00 on a 5-point/high 
                          scale Los 
                          Angeles Unified School District -- Organizational Excellence 
                          Office
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                      | This 
                          is just what I needed -- Thank you! Now I know there 
                          is a God!" Lankershim 
                          Elementary, School Administrative Assistant
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                      | I 
                          could take practical examples and translate it to what 
                          happens at school. Best presenter I've heard! Best meeting 
                          so far!" Stonehurst 
                          Elementary, School Admin. Assistant | 
                     
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                      | I 
                          would like this same presentation at our schools for 
                          staff! I was feeling down when I arrived and Sheryl's 
                          presentation cheered me up and I feel great! She's fantastic!" Lankershim 
                          Elementary, School Office Manager | 
                     
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                      | "This 
                          presentation will help everyone improve their customer 
                          service skills.""She made me feel better about myself. We need 
                          to hear her at the Superstars Conference.I feel I can 
                          deal with the stress of life."
 "Sheryl Roush is beyond excellent."
  "I love your workshop, handout, energy, humor, 
                          style and usefulness of information."
 "Excellent presenter - Kept you interested; excellent 
                          stress program. Should be given throughout the District."
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